Privacy
Quad Cities Roadside is operated by IC Roadside and Keys LLC. This page lists what we collect when you call (563) 208-4670 or use the request form on this site, and who sees it.
Who answers your call
Calls to Quad Cities Roadside are answered 24/7 by IC Roadside and Keys LLC dispatch in Iowa City, Iowa. Dispatch sends an available tow truck or roadside technician, which may be an independent company. It tells you the price before anyone is sent. Calls to (563) 208-4670 are forwarded to that dispatch line.
What you tell us
On a call or in the request form, you give your phone number, where the car is and what is wrong. You may add your name and other details, such as when you need help. Form entries reach dispatch through Netlify Forms, the service behind this site's form.
Your payment card
Booking needs a payment card, even when part of the price is paid in cash. No charge is made when the card is taken. The amount is held before anyone is sent and charged once the job is done. If the job is cancelled before dispatch, the card details you gave are erased.
What the driver or technician receives
The tow company or technician sent to your car gets only what the job needs. That is where the vehicle is, how to reach you, the job details agreed with you and any cash amount you agreed to pay at the car.
Photos and your receipt
The driver or technician photographs the job. When it is finished, they send dispatch a completion form with the photos and signatures. Afterwards you get a receipt with the amount paid by card and any cash amount agreed.
Questions
For any question about the information you gave us, call (563) 208-4670.
Phones answered 24/7. No one is sent until you have the price and the timing.
Tell us the road and the nearest exit or mile marker, or the street and town.